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Old 12-06-2011, 01:09 PM
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SmallHaul SmallHaul is offline
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Join Date: Aug 2010
Location: Eastern, PA
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Default Re: RC4WD Realy bad coustomer service!!!

Companies amaze me sometimes how bad they are with customer service.

I am building a Delta Loader for a customer right now and need parts from both robotmarketplace and a slotcar parts supplier by this Friday. So, I ordered everything Monday morning (yesterday) and I get no notifications from anybody that my stuff has shipped. I called robotmarketplace and they said that my order is "still in processing" and will "probably" ship today. I then called the slotcar parts supplier and got the same story! "we have your parts in stock and your order will probably ship out today" Neither of these 2 companies could care less if takes a few days to ship an order out...I will try different suppliers in the future that is for sure.
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