[thebigo]

Customer service, customer service!! People have to realize that there are big and small companies out there, and not every company has a little girl behind the phone/computer answering every question along with a mechanized prepping and boxing /assembly line. Just because an E-mail doesn't get answered in a timely manner or parts don't get delivered, "in what they think is an appropriate time frame, doesn't mean that company has "bad" customer service... Go to Wal-Mart, Cost Co or Sams and see how much customer service you get...

With the explosion of digital communication, "internet" and smart phones in every purse, people think that they should get attention immediately!!! People deserve a Life, At least I think I do!!!