DHL vs USPS vs Security

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i just got my unit crane shipped through USPS and it had awesome tracking information. wasnt up to the minute but good enough for me! Now parents had an important package shipped from BC to Estevan, sk through DHL. was supposed to be overnight. next day nothing, called DHL and "it didnt make it before cutoff"... well fine then. third day they came and slapped a sticker on the door saying no one was home. Mom was home all day waiting for the package. So she calls DHL wanting to pick up the package. "Oh sorry it goes back to regina each night and they re-try delivery the next day" well regina is 200km (140miles) away.... what a load of BS..