RC4WD redeems their self from bad customer service!!!

[Izzy]

Travis - Aaahhhh - they are using the UPS as a tracking service for their orders - this wouldbe how UPS can tie the two together - confusing but makes a difference to a company paper trail.

BTW - mcmaster is staffed 24/7 and I think 356 for orders - they ship so much UPS picks up almost hourly at their big facilities. They are so big its rediculously easy for them to ship quick.

To help hyjack Travis' thread - I have a big issue with companies who process your transaction (paypal) but then sit on the order because they don't have the parts. At least Tower has a message upfront as to wheather the order is in stock. But the company has to be big enough to actually track inventory and such.

I think RobotMarketPalce and RC4WD are small enough that they are having growing pains with their added business - tie this to being too small to hire more people and you end up with slow processing.

Any luck today?