I have an issue with not being able to talk to a live person at times and having to do business strickly by email. This particular RC company has good RC parts but no phone support. Email answers are slow when I need spec's on their parts for a timely order. They were supposed to get phone supprt last year in the spring.....
Email out-of-office reply...I am in Germany at a toy fair, I will check my emails and get back with you asap.
Email reply "we are a small company and can't afford phone support"
If I am missing something here fellows, please let me know and moderator feel free to delete this post.
