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Get it out of your system! HERE! You have a gripe,bone to pick, Tamiya vs Wedico or just have to let it out! THIS IS THE ONLY PLACE TO DO IT! |
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Re: RC4WD Realy bad coustomer service!!!
I've seen these complaints before over on scale4x4 and usually the response given from the rc4wd reps that are members over there say that its best to order from *** instead of direct from rc4wd. I think they're more focused on the manufacturing and marketing of their products than they are on their direct retail sales...plus, like others have said, they're grossly understaffed for the amount of demand they generate.
It doesn't help your situation unfortunately, but next time try to order from some place like *** thats geared 100% to the consumer. I hope they make good on your issue quickly! |
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Re: RC4WD Realy bad coustomer service!!!
Companies amaze me sometimes how bad they are with customer service.
I am building a Delta Loader for a customer right now and need parts from both robotmarketplace and a slotcar parts supplier by this Friday. So, I ordered everything Monday morning (yesterday) and I get no notifications from anybody that my stuff has shipped. I called robotmarketplace and they said that my order is "still in processing" and will "probably" ship today. I then called the slotcar parts supplier and got the same story! "we have your parts in stock and your order will probably ship out today" Neither of these 2 companies could care less if takes a few days to ship an order out...I will try different suppliers in the future that is for sure.
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Scott "No load is too Small" |
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Re: RC4WD Realy bad coustomer service!!!
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I like tower, AMainHobbies and *** if I had to name top 3. And the only reason Tower made it is b/c they are based out of Champaign, IL which is only 2.5 hours from me so they ship quickly Last edited by siuvinson; 12-07-2011 at 08:30 AM. |
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Re: RC4WD Realy bad coustomer service!!!
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Travis Quote:
Travis
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AKA "00" Biddle RIP FreddyGearDrive 2-12-59/12-19-11 |
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