4200XL gearbox failure out of the box?

[Lil Giants]

Photobucket isn't loading my pics atm either, must be a site problem... which happens on occasion.

I see your attached photos now... wow, quite obvious couldn't be bothered to properly/carefully mesh the gears during assembly & crushed them together.

Your last pic looks like a looper/jumper wire & should be inserted into 3rd terminal from the left... the exposed wire doesn't look to be soldered either, just twisted up ... what a bunch of rookie fools... just makes me sick to see this company put out the trash they do in this hobby

[RCP57]

Wow, that sucks! Clearly that wasn't checked before it was shipped. No quality control there. Hopefully they send you new parts ASAP although they shouldn't have been needed in the first place if it was checked.