RC4WD WTF

[JDToumanian]

I hear a lot of stories about poor service from RC4WD, but none about being ripped off... I know it's hard when you transfer a lot of money and want instant gratification, but try to be patient.

I ordered my excavator June 12th, got a confirmation email the next day, and another email the day after that saying my payment had been received. Friday June 17th I was notified it had shipped, and it arrived 3 days later on Monday the 20th.

A few days after I ordered my excavator, (around the time you ordered yours) I noticed that RC4WD's 4200XL page changed from 'ships in 1-2 days' to 'ships in 1-2 weeks'.... That is a factory delay, not an RC4WD delay. So maybe your order is actually on schedule with this new delivery estimate?

Jon

[cummingsman29]

so update I finally got it in a cardboard box main arm to boom bolts broken off! Pissed easy fix but should not have to spending that much in shipping. Next problem left side track moves about 1/8 of a inch and that's it! More broken parts! At this point I have fired off about 10 email to rc4wd it's cool looking kinda quite with pump on rest of it works great and that's about it! I will never do any business with that company again this whole experience has just got my nuts twisted! A place that does not have a phone numbe to call for help and you have to depend on email is just not good!